Human Rights and the Transparency Act

Avinor has worked with responsible business conduct for several years, and since 2022 has systematically worked to better meet the requirements of the Act relating to enterprises’ transparency and work on fundamental human rights and decent working conditions (the Transparency Act), as well as the OECD framework. Avinor has a comprehensive management system with procedural descriptions for all functions within the group. The work on due diligence assessments has been integrated into the company’s internal management system to ensure the implementation of such assessments in all relevant functions across the group.

Due Diligence Assessments

Avinor conducts due diligence assessments in line with the OECD Guidelines for Responsible Business Conduct to identify, reduce, and prevent breaches of human rights and working conditions. The methodology in the due diligence wheel has been implemented in Avinor’s management system through policies, guidelines, and procedural descriptions. The due diligence wheel is integrated into the implementation of risk assessments.

Avinor applies a risk-based approach to due diligence and prioritizes the areas where we identify the most serious risks combined with our ability to influence outcomes. For our own operations, this means prioritizing the issues that have the greatest potential to negatively impact our employees, or areas where Avinor’s activities could have adverse effects on society, people, climate, and the environment.

The mapping is updated annually based on planned procurements and major projects that include the purchase of goods or services considered to carry a potential risk of negative impact. Through public procurement and a high degree of long-term framework agreements with suppliers, we are often in a strong position to improve conditions within the supply chain in cooperation with our partners and suppliers. In cases where Avinor alone cannot significantly influence the level of risk, the main approach is to collaborate with other companies and interest organizations to drive change.

Memberships and Collaboration

Through our membership in Ethical Trade Norway and Transparency International Norway, we commit to working towards sustainable business practices that respect people, society, and the environment. We participate in relevant industry networks for our operations and cooperate with other companies on challenges within specific sectors or related to particular products.

Complaint Mechanisms, Remedial Measures, and Whistleblowing

The reporting of complaints is an important tool for obtaining information about situations where Avinor has an impact on its surroundings, individuals, or groups. Complaints may concern incidents experienced by individuals at Avinor’s airports, or issues related to social and environmental matters. Avinor has several complaint mechanisms, depending on the stakeholder group and whether the issue is known or unknown. The general complaint form is publicly available on Avinor.no: https://tilbakemelding.avinor.no/

Through Avinor’s whistleblowing channel, both employees and external parties can report misconduct, including anonymously and to an external recipient of notifications. The whistleblowing channel is available at Avinor.no: https://avinor.no/konsern/pa-flyplassen/varsling/

In situations where negative impacts on human rights caused or contributed to by Avinor are identified, the company will cooperate to provide or facilitate remediation and/or compensation. All complaints and whistleblowing cases are handled through Avinor’s whistleblowing system in accordance with Norwegian regulations and best practice.